Frequently asked questions

What exactly does XrayClick do?

XrayClick tracks anonymous visitor sessions with a first-party cookie, captures emails through an opt-in popup, and links each email to the pages that visitor viewed before they opted in. It also detects abandoned signups and queues exactly one recovery email. It's the legitimate core of what premium identity-recovery platforms charge hundreds per month for — offered here at the most reasonable price you'll find.

Why was this site created?

This tool was created to use in our own group of sites. It was so good that we decided to share with others. Every feature in it was battle-tested on our own network first — in fact, this very website runs on its own engine, so what you see in our admin office is exactly what our members get.

Is this legal? Are you compliant?

Yes. We use a single first-party cookie (no fingerprinting), store only salted hashes of IP addresses, and never email anyone who has not explicitly opted in. Our design is CAN-SPAM and CCPA aligned. Full details in our Privacy Policy.

How do you verify members are human?

Three layers: a distorted-SVG captcha generated on our own servers, a hidden honeypot field that bots fall for, and a timing trap (sub-2.5s submissions are rejected). Then every account must confirm a 6-digit email verification code before it can be used — proving the inbox is real and owned.

Why are your prices lower than competitors?

XrayClick is deliberately value-based. We offer your requirements at competitive — often much better — prices than comparable premium platforms, and the savings from running our own lean infrastructure are passed straight on to you. High service quality at a reasonable price, not a stripped-down product. See our Pricing page for current plans.

Can I recover visitors who never opted in?

No — and neither should any ethical service. Recovery emails are only sent to visitors who gave us their email address. That hard rule is enforced in code, not just policy.

What is "retroactive interest"?

When a visitor opts in, we look back at the pages they already viewed under their cookie and hand you their interests — even though they were anonymous at the time. It's the single most valuable output of the platform.

Who runs XrayClick?

XrayClick is a product of the Changing Bit Group of Companies. Customer service and administration run through csr@xrayclick.com.

How are disputes handled?

We will always try to manage any dispute to the satisfaction of all parties — that is our first goal, and most issues are resolved with a simple conversation. For more details, including governing law and venue, see our Legal page. Membership is strictly 18+, and content that includes profanity, nudity, race or politically-offending statements is judged by the site admin per our Content Policy.

Where is my data hosted?

On our secure hosting infrastructure, in your database. We ship with SQLite and can be pointed at MySQL for high-volume sites. Your data never leaves our hosting environment under your control.